frequently-asked-questions

Some common questions about our services and treatments are answered below. Contact us if you have other questions or if you are interested in improving your life through our treatment plans.

Questions On Traditional Chinese Medicine & Therapies

What Is Traditional Chinese Medicine?

Traditional Chinese medicine (TCM) is a holistic medical system which combines the use of acupuncture, Chinese herbs, nutrition, massage, and movement exercises to bring the body into balance. While informed by conventional modern medicine, it is built on a foundation of more than 2,500 years of Chinese medical practice, and both these practices have increasingly been contributing to each other’s mutual development over the last few decades. » more details.

Does Acupuncture Hurt?

Acupuncture needles are so fine that people having treatment for the first time are surprised that it does not feel like an injection. It is common to feel a dull ache around the needles, which is considered a sign of therapeutic activity in the acupuncture points. Most people find acupuncture treatment highly relaxing and of great therapeutic value.

Are Acupuncture Needles Sterile?

As a member of the Federation of Chinese Physicians & Acupuncturists Associations Malaysia, we are bound by a strict code of ethics and are obliged to use single-use, pre-sterilised needles which are immediately disposed after use. These hygiene and safety standards are mandated by the Ministry of Health and provide protection against the transmission of infectious diseases.

How Many Treatment Sessions Do I Need?

The number of treatments will vary from person to person. Some people experience immediate relief; others may take months or even years to achieve results. Chronic conditions usually take longer to resolve than acute ones. Plan on a minimum of a month to see significant changes. Treatment is commonly offered in courses of 5 to 6 weekly sessions after which the need for further treatment is discussed. This is of course not a general rule as in some cases, like with sudden acute pains, it may take only one or two sessions to achieve results; while in others, like infertility treatment, may take several months.

Why Was I Recommended Herbs?

Herbal therapy is one of the foundational therapies of traditional Chinese medicine. They are used to strengthen, build and support the body or to clear it of excess problems like a cold, fever or acute pain. Your therapist may suggest starting with herbs and then adding acupuncture or other modalities to your treatment in the future. This is suggested to build up your internal strength so you can receive the full benefits the other treatments has to offer.

Are The Herbs Safe To Use?

We source our raw and loose herbs from suppliers certified and registered with the Federation of Chinese Physicians and Medicine Dealers Associations of Malaysia (FCPMDAM). Processed herbal medicine are sourced from suppliers registered with the National Pharmaceutical Control Bureau of the Ministry of Health, Malaysia. These help to ensure that the herbs and herbal medicine are free of harmful substances and come from a reputable source.

Do I Have To Choose Between Conventional Healthcare & TCM?

No, many people use traditional Chinese medicine to complement conventional modern medical treatment as well as other modalities. We also do not encourage our patients to abandon conventional treatment.

Can I Take My Normal Medication While Taking Chinese Herbs?

Yes, we always takes into account any medications or other remedies that you are taking and aims to prevent interactions between different remedies. This is done by carefully choosing the herbs contained in your formula and giving you advice on how to space the dosages of different remedies to avoid unwanted chemical reactions.

 

Questions On Reiki Therapy

What Is Reiki?

Reiki Therapy is an ancient system of healing rediscovered in Japan in the late 19th century. Reiki translates as Universal (Rei) Life Energy (Ki). Ki, the same Qi of traditional Chinese medicine, is the energy that is the energy that flows within us and supports life. When Qi fails to flow or is depleted, symptoms of disease can occur.

How Does Reiki Work?

Reiki is based on the principle that Qi or life energy exists and flows all around us. In our own bodies, it flows through a series of channels known as meridians and is particularly strong in certain acupoints knowns in traditional Chinese medicine as Dantian. Reiki heals by flowing through the affected parts of the Qi and charging them with positive energy. It raises the the energy field in and around the physical body where the Qi disruption. This causes the negative energy to break apart and fall away. In so doing, Reiki clears, straightens and heals the Qi pathways, thus allowing Qi to flow in a healthy and natural way.

Is Reiki A Religion Or Faith Healing?

No. Religions are usually involved with issues such as the afterlife, sin, salvation, etc. and have a doctrine or code that one must believe in in order to be a part of the religion. Reiki does not deal with these things. Reiki is a simple healing technique. It does not require one give up one’s religion or change one’s spiritual beliefs in any way to practice or receive it. Our Reiki therapist practices Reiki in a faith-neutral manner without the use of chants, symbols, crystals, or the invoking of spirits and guides.

Can I Stop Seeing My Doctor Or Take Medication After Reiki?

No. Reiki works in conjunction with regular medical or psychological treatment. If you has a medical or psychological condition, it is recommended that you see a licensed health care professional in addition to receiving Reiki treatments. Reiki works in harmony with all other forms of healing, including drugs, surgery, psychological care or any other method of complementary therapy like traditional Chinese medicine and acupuncture and will improve the results.

 

Questions On Payment & Others

How Much Do The Treatments Cost?

Rates vary and depend upon what modalities are performed. It is best to consult with your therapist about costs. An indication of the costs can be viewed from our published fee schedule.

Does My Insurance Cover The Treatments?

Not at the moment. There are no insurance providers in Malaysia that currently cover traditional and complementary medicine.

Do You Accept Payment By Credit Cards?

Yes we do. We currently accept Visa, Mastercard, Unionpay and MyDebit cards.

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